Friday, November 20, 2009

Fix It option for Windows Update issues

As a follow-up to a previous posting concerning troubleshooting WSUS connectivity, Microsoft has made available a Fix It solution for Windows Update issues.

http://support.microsoft.com/Default.aspx?kbid=971058

Some manual steps would include:

a. Stop the Automatic Updates service
b. Rename the software distribution folder (i.e. C:\Windows\SoftwareDistribution).
c. Restart the Automatic Update service
d. Run wuauclt /resetauthorization /detectnow
e. Run wuauclt /reportnow

If a machine does not appear within the WSUS console, a client ID may be the same as another computer.

a. Stop the automatic service
b. Delete the SUSclientID reg key

HKLM\Software\Microsoft\Windows\CurrentVersion\WindowsUpdate

c. Restart the automatic service 
d. Run wuauclt /resetauthorization /detectnow 
e. Run wuauclt /reportnow

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